Cookie Policy

1. Introduction

This Cookie Policy explains how our store uses cookies and similar technologies when customers visit or interact with our website.

By continuing to browse or use our website, customers consent to the use of cookies in accordance with this policy, unless cookies are disabled through browser settings.

2. What Are Cookies

Cookies are small text files stored on a customer’s device when visiting a website.

They help websites function correctly, improve performance, and enhance user experience.

Cookies do not contain information that directly identifies an individual.

3. Types of Cookies Used

Our website may use the following types of cookies:

Essential Cookies
These cookies are required for the website to operate properly.
They enable core functions such as page navigation, secure access, and order processing.

Performance and Analytics Cookies
These cookies collect information about how visitors use the website, such as page visits and interaction patterns.
The information is used to improve website performance and functionality.

Functionality Cookies
These cookies allow the website to remember user preferences and settings to provide a smoother browsing experience.

4. How Cookies Are Used

Cookies are used to:

Ensure the website operates correctly.
Improve website speed, performance, and usability.
Analyse website usage to enhance services and content.
Support secure transactions and order processing.

Cookies are used only for purposes related to website operation and improvement.

5. Managing Cookies

Customers can manage or disable cookies at any time through their web browser settings.

Please note that disabling certain cookies may affect website functionality and limit access to some features.

Instructions for managing cookies can be found in the help section of the browser being used.

6. Third-Party Cookies

Some cookies used on our website may be placed by third-party service providers that support website functionality, analytics, or security.

These third parties are required to comply with applicable data protection requirements and use cookies only for authorised purposes.

7. Data Protection

Cookies are not used to collect sensitive personal information.

8. Changes to This Cookie Policy

Our store may update this Cookie Policy from time to time to reflect changes in website operations or applicable requirements.

Any updates will take effect from the date they are published on the website.

9. Contact Information

For enquiries related to this Cookie Policy or the use of cookies on our website, please contact our store using the details below:

Address: APT BLK 106B CANBERRA STREET #02-467, SINGAPORE 752106, SINGAPORE
Email: survey@sofagoio.com
Phone: +65 (867) 37419
Business Hours: Monday to Friday, 8:30 am – 3:30 pm (excluding public holidays)